Good Morning Everyone!
I have received quite a few requests for what the freight industry calls "Inside Delivery" over the past few months. Inside delivery means that the driver brings your pallet all the way inside of the building or structure, and often times to your storage unit depending on the request you make. When it comes to shipping pallets, this is considered a premium service that typically costs about $125 with most carriers. Until now, Hello Sugar Supplies has been footing the bill for this service, but with the increase in requests that we have received for it, we are officially rolling it out to the entire company as a paid, optional add-on.
Typically it is cheaper for us to request inside delivery at the time of booking your shipment. You will now be able to add this service to your Shopify order and we will ensure that it makes it onto your official shipping documents. If you do not purchase it beforehand, but request it at a later time, you will be charged a portion of the increased fee that we are charged by the freight carriers. Here is a breakdown:
$125 - Cost to add inside delivery up front.
$160 - Cost to add inside delivery after order has shipped.
This will allow us to ensure that you receive the level of delivery service that you desire and will also provide us with leverage on the back end to ensure carriers perform this service or do not charge you for it if they fail to deliver as stated. Please note that even if your order qualifies for free shipping you will still need to add this product to your order as it is an additional service that requires an additional fee.
Thank you for your support! I have lots of exciting (non fee related) things coming down the pipeline that I know you are going to love!
-Garrett
Link to Inside Delivery Add On: Click Here